We’re here to help you and your pup.

Have a question about your PupCup order, shipping, returns, or how the bottle works? Send us a message and our support team will get back to you as soon as possible.

For order questions, please include your order number and the email address used at checkout so we can help you faster.

Email: info@pupcup.store
Response time: Usually within 24–48 hours, Monday to Friday.

Need help with shipping?
Orders are carefully processed before shipment, and tracking details are sent once your order is on the way.

Need help with a return?
PupCup orders are backed by our 60-day money-back guarantee. If something is wrong with your order, contact us and we’ll help make it right.